Service & Support Technician for Laboratory Automation Systems [m/f/d]

To support the development and enhancement of our automation solutions, we are looking to fill the following position as soon as possible:

  • Support and consultation for our customers
  • Service assignments
  • Commissioning
  • Trainings

Service & Support Technician for Laboratory Automation Systems [m/f/d]

To support the development and enhancement of our automation solutions, we are looking to fill the following position as soon as possible:

  • Support and consultation for our customers
  • Service assignments
  • Commissioning
  • Trainings

HTI Automation

For more than 20 years, we at HTI have been developing customized solutions for laboratory and production automation for and with our customers. Our engineering services and products contribute significantly to the success of our customers.

With the X-TubeProcessor® series, we flexibly combine established technologies and processes such as liquid handling, screwing and labeling in a single device. Thanks to high quality standards, innovative solutions and our many years of expertise, we are now a partner for healthcare and diagnostics companies all over the world.

Your tasks:

  • On-site and/or phone-based customer support and technical consulting
  • Performing service assignments, maintenance, and repairs at customer sites
  • Commissioning of devices at the Ebersberg/Grafing site and on-site at customer locations
  • Training customers in the use of our systems and products
  • Documentation of completed work
  • Support with technical inquiries and complaints
  • Close collaboration with our development and sales departments

Your profile:

  • Completed technical degree or equivalent training (e.g., as an engineer, technician, mechatronics technician, or electronics technician)
  • Several years of professional experience in technical service or plant engineering is a plus
  • Analytical thinking and solution-oriented approach
  • Customer-focused and professional demeanor
  • Independent and structured approach to work
  • Class B driver’s license
  • Willingness to travel extensively
  • Good command of spoken and written German
  • Good command of spoken and written English

What we offer in return:

  • A highly motivating work environment in a family-oriented, steadily growing company
  • A responsible and diverse role within a collaborative team
  • Permanent employment with performance-based compensation
  • Additional compensation scheme for business travel
  • Modern work equipment
  • Flat hierarchies and direct communication channels
  • Individual training and development opportunities
  • Flat hierarchies and direct communication channels
  • Individual training and development opportunities
  • Free drinks
  • Free tea/coffee
  • Free lunch at the headquarters in EBE
  • JobRad

If you have any further questions, we’ll be happy to assist you

Contact person:

Frank Heimberg
Tel.: 08092 – 2092 –33
HTI Automation GmbH, 85560 Ebersberg

We look forward to receiving your application!

Simply send us a short e-mail or give us a call. We will get back to you as soon as possible.

Phone
+49 (0)8092 2092-0

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