Service & Support

Always there for you


Always there for you

Advice and service beyond the purchase

We offer you advice and service so that you can always achieve peak performance over the entire service life of the plant. We care for you

  • in the supply of consumables,
  • the provision of wear parts,
  • of the applicative changes in the workflow,
  • as in the case of technical faults and problems.

The relationship with HTI does not end with the purchase of a plant – we remain your reliable partner even after that.

We always handle your questions and concerns promptly and with the highest priority.

Acting instead of reacting

We know that our equipment is in productive use and that they have become indispensable employees for you. Our aspiration is permanent availability in day-to-day business. Regular maintenance minimizes uncontrolled downtime.

On request, we offer maintenance contracts and ensure that you can use our equipment with maximum availability. Experienced and trained service technicians are available for this purpose. We offer these services worldwide through our own as well as contracted employees. 

We will be happy to create an individual service package for you. Contact us!

Your advantages

  • Ensuring maximum availability
  • short reaction times
  • Regular, scheduled maintenance intervals
  • Original spare parts
  • Long-term availability of spare parts
  • Cost control
  • Individual services


In case of malfunction or inquiries about spare or wear parts, please use our contact form. This allows us to offer you the fastest possible service without lengthy queries.

We will use your personal data provided here exclusively to answer your inquiry or to carry out your order and will not pass it on to third parties beyond that. For more information, please see our privacy policy.